This page last updated 11th May 2018
Protecting your data is very important to Amco Management Company Limited, Janico Of York Limited, Amco Of Doncaster Limited, Amco Of Barnsley Limited and Amco Distributors Limited, who throughout this notice are referred to as ‘we’ and ‘us’.
This policy, together with any other agreement between you and us, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
We may change this policy from time to time by updating this page.
WHAT INFORMATION WE COLLECT
We only collect information that you choose to provide to us, which may include the following information:
• Your company, name and job title
• Contact information, including post code and email address
• Details of products you have purchased
WHAT WE DO WITH THE INFORMATION WE COLLECT
We require your information to provide you with a better service and for the following reasons:
• Internal record keeping.
• To respond to your queries. We may keep a record of any communications with us and to demonstrate how we communicated with you throughout.
• To keep you informed, with your consent, by email, web, text and telephone about relevant products and services. You can opt out of these at any time.
• To administer any competitions which you enter, based on your consent given at the time of entering.
• To comply with our contractual or legal obligations to share data with law enforcement.
Sometimes, we need to share your details with a third party who is providing a service (for example, a delivery courier). Without sharing your personal data, we would be unable to fulfil your request. We may disclose your personal information to any trusted third parties that carry out certain functions on our behalf, including:
• to IT companies who support our website and other business systems, or
• to operational companies such as delivery couriers.
We only share personal data that enable any trusted third parties to provide their services. Any personal data that might be required in order to fulfil your order, process your payment details or provide support services that we collect from you may be transferred, processed and stored outside the European Economic Area ("EEA"), such as the USA.
COOKIES & MONITORING
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us.
We will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect.
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. www.ico.org.uk/concerns